Privacy Policy – Zenic Enterprises

At Zenic Enterprises, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website. By using our site or making a purchase, you agree to the terms described below.

1. Information We Collect

We collect personal information when you visit our website, create an account, make a purchase, or contact us for support. The types of data we may collect include:

  • Personal Information: Name, email address, phone number, and shipping/billing addresses.
  • Payment Information: Credit/debit card details, billing address, and related payment details (note: Zenic Enterprises uses secure third-party payment processors and does not store card information).
  • Order Information: Product details, quantities, and purchase history.
  • Log & Device Data: IP address, browser type, device information, operating system, and browsing behavior collected through cookies and similar technologies.

2. How We Use Your Information

Your information helps us improve our services and provide a smooth shopping experience. We may use your data for the following purposes:

  • Order Fulfillment: To process and deliver your orders efficiently.
  • Customer Support: To answer your questions, handle returns, and resolve issues.
  • Marketing & Promotions: To send offers, updates, and product information (you may unsubscribe anytime).
  • Service Improvement: To analyze trends, improve website performance, and enhance our offerings.
  • Legal Compliance: To comply with applicable laws, regulations, and fraud-prevention requirements.

3. Payment Methods

We accept various secure payment options, including:

  • Credit / Debit Cards (Visa, MasterCard, etc.)
  • Bank Transfers
  • Other secure payment methods as available

All transactions are processed through trusted third-party payment gateways. Zenic Enterprises does not store your card details.

4. How We Protect Your Information

We take reasonable steps to protect your data, including:

  • SSL Encryption: Secure transmission of data.
  • Secure Storage: Restricted access to personal data.
  • Trusted Partners: Only working with verified service providers.

However, no online system can guarantee 100% security.

5. Sharing Your Information

We do not sell or rent your personal information. We may share data only in these cases:

  • Service Providers: Logistics, payment, and technology partners.
  • Legal Obligations: When required by law or authorities.
  • Business Transfers: In case of merger, acquisition, or restructuring.

6. Your Rights and Choices

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request Deletion of your data (where legally allowed)
  • Opt-Out of marketing communications at any time

7. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze site traffic. You may disable cookies in your browser, but some features may not work properly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

9. International Data Transfers

If you access our services from outside Pakistan, your information may be transferred and processed in other countries in accordance with this policy.

10. Children’s Privacy

Zenic Enterprises does not knowingly collect personal data from children under 18. If such data is identified, it will be deleted promptly.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Zenic Enterprises
📞 Phone: +92 320 7839272
📧 Email: