At Zenic Enterprises, we are dedicated to ensuring your order reaches you quickly, safely, and in perfect condition. Whether you’re ordering locally or internationally, we strive to provide a smooth and reliable delivery experience.

1. Shipping Destinations

We proudly ship worldwide, delivering high-quality apparel and accessories to customers across the globe.
Both domestic and international orders are handled through trusted courier partners to ensure secure and timely delivery.

2. Delivery Time

  • Standard Delivery Time: 4–7 business days after dispatch (for most destinations).
  • International Orders: Delivery may take 7–14 business days, depending on your location and customs processing.

Please note that these delivery times are estimated. Delays may occur due to customs clearance, weather conditions, or courier service issues.

Tip: You can track your order using the tracking details provided once your package is shipped.

3. Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays are processed on the next business day.
  • You’ll receive an email confirmation with your tracking number as soon as your order ships.

4. Shipping Locations & Warehouses

Our primary fulfillment centers are located in:

  • Sialkot, Pakistan
  • Dubai, UAE

Depending on stock availability and destination, your order may ship from either location to ensure faster delivery.
Every item is carefully inspected and securely packed before shipment.

5. Tracking Information

Once your order is dispatched, a tracking number will be sent to you via email so you can monitor your shipment in real time.
If you face any issues with tracking, please contact our support team for assistance.

6. Customs & Import Duties

For international orders:

  • Customs duties, taxes, or import fees (if applicable) are the responsibility of the buyer.
  • These charges vary by country and are not included in the product price or shipping cost.

We recommend checking with your local customs office before placing your order.

7. Shipping Delays & Issues

While we aim to deliver every order on time, unexpected delays may occur due to factors beyond our control, such as customs inspections or courier delays.
If your shipment is significantly delayed, please contact us and we will work closely with our logistics partners to resolve the issue.

8. Contact Us

If you have any questions regarding shipping, delivery timelines, or order tracking, please contact us:

Zenic Enterprises
📍 Address:
MOHALLA DEENPURA NEAR HAFIZ MALIK GENERAL STORE SIALKOT, PAKISTAN.

📞 Phone:
+92 320 7839272

📧 Emails:
info@zenicenterprises.com
zenicgroups@gmail.com
support@zenicenterprises.com